2020 has been a tough and challenging year for Filipinos, largely because of COVID-19 and the strings of community quarantines to mitigate (or hopefully stop) the spread of the virus. As a result, many Filipinos relied on online on-demand delivery services to still make ends meet, despite the lockdowns. One of these is Lalamove which is now on its 4th year of serving Filipinos.
As observed, Lalamove became a reliable partner for people during these trying times to deliver and receive essential goods such as food, medicine, and even aid to our health workers. While people are still finding ways to cope with the so-called “new normal”, Lalamove has been consistent since the onset of the pandemic in keeping things moving.
Lalamove, as an online delivery platform, serves two sets of clients: the consumer or business requiring delivery service and the partner -drivers looking for sources of income and perform delivery. With the restrictive ECQ in place, Lalamove was able to provide an opportunity for those who found themselves without a job or unable to continue with their business.
As business pivot to digital, Lalamove was uniquely poised to accept the challenge in supporting the same day delivery requirements of small and medium business enterprises which in turn allow Lalamove to onboard more partner-drivers in its platform to meet the growing demand for delivery.
“Dati akong delivery rider ng pizza restaurant at iba pang courier companies. Sinubukan kong mag-part time sa Lalamove para malaman kung maganda ang kita. Simula nag-full time ako, kinikita ko na sa isang araw ang dating isang linggo kong pinaghihirapan.” says Mr. Cesar Rejolio, Lalamove Partner-Driver since 2019 and with star rating of 4.8 out of 5.
The secret to the success was Lalmove’s initiative called Panalomoves, a partner-driver program that’s been helping countless Lalamove drivers and riders since 2018. Through this program, Lalamove was able to empower its driver-partners to have more financial security and also allow them to manage their time and resources like any owners of a business.
Under the Panalomoves Program, every partner driver in their platform gets to enjoy benefits such as free insurance, Lalamove-exclusive fuel discounts, vehicle maintenance discounts, as well as mobile phone discounts.
The program also advocates for financial inclusion by providing them with free mobile money accounts and an ATM card for free withdrawals, opportunities to avail of loans, and opportunities to upgrade their vehicle with key partners. To extend the benefits to their family, the Panalomoves program also includes benefits related to leisure activities such as massage, groceries, as well as discounts to prepaid healthcare that may be used for their family.