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Customers Cradle opens 2nd car care and repair shop in Bacoor Cavite

By Randy
.
March 21, 2018

Customers Cradle is an automotive care and repair center that’s been in business for nearly 30 years now. Using this success and its strong ties with Pilipinas Shell, it finally opened its 2nd branch to better service clients down south of Metro Manila, especially those coming from Cavite, Muntinlupa, and Laguna.

Looking back, the first Customers Cradle shop was established in 1991 and is located along the Alabang-Zapote Road in Las Pinas. But the worsening traffic situation in the area has been observed to hinder some clients to reach the place.

Because of this, a new branch was recently opened and is located at Block 19, Lot 1, Verdana Homes Village Center, Daang Hari Road, Molino IV, Bacoor Cavite. Now, clients coming from far places down south won’t have to endure heavy traffic just to reach the Las Pinas branch.

Of course, this new shop is poised to provide the same top-notch service its predecessor is well-known for. This is coming from the company’s Head-Honcho Why Dagondon who was quoted as saying, “When we first set up shop inside a Shell service station in Las Pinas, we already have a vision of how we wanted out business to be. We wanted a premium one-stop care-care shop where clients can stay in comfort as they wait for their vehicles to be serviced.”

That vision is likewise reflected on the kind of service this new branch is offering. Similar to the Las Pinas branch, this new shop offers major engine overhaul, high-tech 3D laser wheel alignment, professional vehicle diagnostics, dyno tuning, under-chassis work, car detailing, nitrogen tire inflation, oil-change, and more.

All the above-mentioned services are done inside a well-ventilated building that houses 15 service bays, several of which come with vehicle lifting mechanisms for faster and easier under-chassis works.

Moreover, the facility also has a comfy, air-conditioned 2-storey customers’ lounge, complete with sofas and TV. While waiting for their vehicles to be serviced, clients can have coffee or eat snacks. They can also go upstairs and take a good view of the service activities being done to their vehicles.

But the best part of the lounge is its computerized vehicle service monitoring system. This enables clients to keep tabs on every process their vehicles are subjected too. According to Dagondon, “As soon as our clients drive in, our staff would key in important customer and vehicle info on a computer tablet. These include the type of vehicle and the service required. When done, customer can then stay in the lounge and watch the activity via computer monitors.”

(Photos by Paolo Lesaca and Customers Cradle)

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About the Author

Randolph de Leon
Randy is a person with disability (PWD), a partially-blinded person with only his left eye functioning. Since childhood, the automobile has always been his passion, and is able to express it through photography and most recently, through writing as well. Outside the motoring beat, Randy spends time manning the media aspect of his business which he co-founded with his sister/college classmate. It's called Dragonlight Wellness and Solutions, a multi-business venture centering on improving peoples' lives through earning.