Before 2023 ended, Global Dominion reported a case of unauthorized use of the company’s name in what appeared to be a mobile application as brought up by a concerned individual via its customer service and complaints division (CSC). The report was then submitted to the National Bureau of Investigation’s (NBI) Cyber Crime Division.
Prior to the incident, fake pages and accounts also flood different social media platforms with the intention of deceiving Filipinos. One of the reports received by Global Dominion is about a fake page collecting money just for him to start his loan application. “We do not collect fees for someone to start his or her application journey with us, not even through our accredited loan consultants on the ground,” said Global Dominion Financial Consumer Protection Lead Quincy Lopez.
The company responded to these reports by posting reminders on its social media accounts to avoid fake pages and potential scammers and to only communicate through its official pages. Filipinos can also simply visit gdfi.com.ph for more information about Global Dominion’s products and services. It is also important to note that the company’s Facebook page has more than one hundred ninety thousand (190,000) followers as of this writing.
“We take this matter seriously, not just to protect the brand of the company, but to take care of our existing customers and prospective customers too,” said Global Dominion Legal Counsel Atty. Legis Pangilinan. “We are doubling down on investigating fake pages and scammers both online and offline to further our campaign,” Atty. Pangilinan added. The financing company launched a sterner program to defeat scammers early this 2024.
Global Dominion’s marketing communications division noted an increase in the number of fake pages on social media channels pretending to represent the company in the last quarter of 2023. Such an event comes with the expected increase in the demand for loan and financing products throughout the holidays, as explained by the division.
