Starting from the weekend of May 16, and then from the weekday of May 18 onwards, seven Volkswagen dealerships have resumed operations and re-opened their doors to customers, albeit following the “new normal” business operating protocols as recommended by the government’s Inter-Agency Task Force on the Management of Emerging Infectious Diseases (IATF-EID) under the guidelines of modified enhanced community quarantine (MECQ) and general community quarantine (GCQ).
Added precautionary measures have been adopted by the dealerships, as stated in Volkswagen Philippines’ Dealership Sales and Aftersales Operations Guide and Recommendations. All measures have been put in place to keep customers, employees, and business partners protected from the deadly Corona Virus Disease 2019 (CoViD-19).
Two dealers re-opened on May 16, Saturday with Volkswagen Pampanga and Volkswagen Santa Rosa. Four dealerships resumed operations on May 18, Monday with Volkswagen BGC, Volkswagen Quezon Avenue, Volkswagen Iloilo, and, Volkswagen Bacolod. Meanwhile, Volkswagen Alabang will open its doors again on May 20, Wednesday.
Customers are highly encouraged to book an appointment with their dealerships before visiting, in order for the sales and service staff to properly facilitate every customer interaction that follows health and safety protocols. Customers can get in touch with the dealerships either by calling them directly, by messaging them in their respective official Facebook pages or log on to www.volkswagen.com.ph.