Several Volkswagen PH dealerships in areas under MECQ, GCQ now fully-operational with new safety SOPs

May 24, 2020

Starting from the weekend of May 16, and then from the weekday of May 18 onwards, seven Volkswagen dealerships have resumed operations and re-opened their doors to customers, albeit following the “new normal” business operating protocols as recommended by the government’s Inter-Agency Task Force on the Management of Emerging Infectious Diseases (IATF-EID) under the guidelines of modified enhanced community quarantine (MECQ) and general community quarantine (GCQ).

Added precautionary measures have been adopted by the dealerships, as stated in Volkswagen Philippines’ Dealership Sales and Aftersales Operations Guide and Recommendations. All measures have been put in place to keep customers, employees, and business partners protected from the deadly Corona Virus Disease 2019 (CoViD-19).

Two dealers re-opened on May 16, Saturday with Volkswagen Pampanga and Volkswagen Santa Rosa. Four dealerships resumed operations on May 18, Monday with Volkswagen BGC, Volkswagen Quezon Avenue, Volkswagen Iloilo, and, Volkswagen Bacolod. Meanwhile, Volkswagen Alabang will open its doors again on May 20, Wednesday.

Customers are highly encouraged to book an appointment with their dealerships before visiting, in order for the sales and service staff to properly facilitate every customer interaction that follows health and safety protocols. Customers can get in touch with the dealerships either by calling them directly, by messaging them in their respective official Facebook pages or log on to

Check out these new safety guidelines Volkswagen Philippines has announced. Note that these are for the health and safety of its employees and customers alike.

For aftersales operations, customers must set service appointments, observe physical distancing, Service Advisors and personnel are required to wear personal protective gears and all tools used and vehicles before and after being serviced must likewise be disinfected.

All Volkswagen dealership personnel are also required to follow and practice health and safety protocols for business operations as stipulated in the guidelines of the government’s MECQ and Volkswagen Philippines’ Dealership Sales and Aftersales Operations Guide and Recommendations, to make every customer’s visit to any Volkswagen dealership a safe move to the “new normal.”

About the Author

Randolph de Leon
Randy is a person with disability (PWD), a partially-blinded person with only his left eye functioning. Since childhood, the automobile has always been his passion, and is able to express it through photography and most recently, through writing as well. Outside the motoring beat, Randy spends time manning the media aspect of his business which he co-founded with his sister/college classmate. It's called Dragonlight Wellness and Solutions, a multi-business venture centering on improving peoples' lives through earning.